Shipping policy

 

At SASH, we strive to provide a seamless and transparent shipping experience for our customers across Israel. Below are the details of our shipping process:

1. Shipping Destinations

We currently ship only within Israel, covering all regions.

2. Shipping Methods and Costs

  • Free Shipping: Enjoy free shipping on all orders over 299 ILS.
  • Flat Rate Shipping: For orders under 299 ILS, a flat shipping fee of 30 ILS applies.
  • Shipping Costs: The shipping cost is automatically calculated and displayed in your shopping cart based on your order total.

3. Processing Time

We process all orders within 24 hours of receipt (excluding weekends and Israeli holidays). You will receive a confirmation email with your order details once it has been processed.

4. Delivery Timeframe

  • Standard Delivery: Your order will arrive within 3 to 5 business days from the date of shipment.
  • Tracking: Once your order is shipped, you will receive a tracking number and link via email, allowing you to monitor your package’s progress.

5. Shipping Carriers

We partner with local Israeli carriers to ensure reliable and timely delivery.

6. Shipping Delays

While we make every effort to meet our delivery estimates, unforeseen delays (e.g., weather, carrier issues, or high demand) may occasionally occur. If a significant delay occurs, we will notify you via email.

7. Customer Support for Shipping

For any questions or concerns about your shipment, please contact us:

We aim to respond to all shipping inquiries within 24 hours.

8. Compliance with Israeli Consumer Protection Laws

We fully comply with Israeli consumer protection laws, ensuring transparency, fairness, and accountability in all our shipping processes.

9. Accessibility

We are committed to making our shipping process accessible to all customers. If you encounter any accessibility barriers, please contact us at info@sashbrand.com.

Need Help?

If you have any questions about our shipping policy, feel free to reach out to us at info@sashbrand.com.

 

Thank you for shopping with SASH!